Terms and Conditions
Glamstadt is the brand name of Glamstadt. These general terms and conditions govern access to and use of the website http://glamstadt.com/ (hereinafter referred to as the "website"), operated by Glamstadt located at 38 Kowloon City Rd, To Kwa Wan, Hong Kong. These terms also apply to all products and services offered through the website.
By accessing the website or using our services, you agree to these terms.
Company Name: Glamstadt
Address: 38 Kowloon City Rd, To Kwa Wan, Hong Kong
Email: support@glamstadt.com
Follow @glamstadt and let your style set the tone.
Browsing the website does not require registration. However, to place an order or use certain features, you must register and accept these terms. Glamstadt offers fashion items through this website. These terms set out the rights and obligations between Glamstadt and its users.
If you do not agree with these terms, please refrain from using our website or our services.
This website is operated by Glamstadt. The terms "we," "us," and "our" refer to Glamstadt. All new features, updates, or tools added to the website are also subject to these terms. The most current version of these terms is always available on this page. Glamstadt reserves the right to update or change these terms at any time, with changes taking effect immediately upon publication.
Our online shop is operated on the Shopify Inc. platform, which provides the infrastructure for our e-commerce operations.
SECTION 1 – ONLINE SHOP TERMS
By accepting these terms, you confirm that you are fully legally competent according to the laws of your country or, if you are a minor, that you have the consent of a parent or guardian.
The illegal use of the website or violations of applicable laws, including copyright provisions, are strictly prohibited. The introduction of malicious code, viruses, or harmful software is not allowed. Violations may result in the immediate termination of your access to our services.
SECTION 2 – GENERAL TERMS
We reserve the right to deny access to any user at any time and for any reason.
You acknowledge that certain information (except payment data) may be transmitted unencrypted over networks to fulfill technical requirements. Payment data is always transmitted encrypted.
You may not reproduce, sell, or exploit any part of the website or its content without prior written permission.
Headings are for convenience only and do not affect interpretation.
SECTION 3 – ACCURACY AND TIMELINESS OF CONTENT
We strive to keep our information accurate but make no guarantees regarding its completeness or timeliness. Website content is for general informational purposes and does not replace professional advice.
Some content may be historical or outdated and is for reference purposes only. We may update information at any time without obligation.
SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices may change at any time without prior notice.
We reserve the right to change or discontinue products, services, or features at our sole discretion.
We assume no responsibility for price adjustments, service interruptions, or product discontinuations.
SECTION 5 – PRODUCT INFORMATION
Certain products may be available exclusively online and are subject to limited quantities. Returns and exchanges are subject to our return and refund policies.
We strive to represent colors and details as accurately as possible, but variations may occur depending on device settings.
We reserve the right to restrict the sale of products to certain regions or customers and to change product details at any time. Offers are void where prohibited by law.
We do not guarantee that purchased items will meet all personal expectations or that errors will be corrected.
SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We may refuse or cancel orders at our sole discretion, including orders that exceed quantity limits per customer or household.
You agree to provide accurate, current, and complete billing and account information for all purchases.
For more information, please see our return and refund policies.
SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools or services that we do not control or monitor.
These are provided "as is" without any warranty or guarantee. Use of such tools is at your own risk.
Before using third-party tools, you should read their own terms and policies.
Future services or tools from third parties introduced on the website are also subject to these terms.
SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The website may contain links, advertisements, or content from third parties.
We are not responsible for the content or practices of external websites.
Before engaging with third-party websites, we recommend reading their terms and privacy policies. All questions regarding third-party products should be directed to the respective provider.
SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
When you submit contributions such as reviews, ideas, or contest entries, you grant us the unrestricted right to use, publish, and distribute this content.
We are not obligated to keep contributions confidential, pay compensation, or respond to feedback.
We may remove content that we consider inappropriate, illegal, or offensive.
You confirm that your contributions do not infringe on the rights of others, do not contain harmful code, and do not include misleading information. You are solely responsible for the content you share.
SECTION 10 – PERSONAL DATA
All personal data collected through the website is handled in accordance with our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, our website may contain typographical errors or inaccuracies regarding product descriptions, prices, promotions, or availability.
We reserve the right to correct errors or cancel orders if information is inaccurate, even after an order has been placed.
We are not obligated to update or clarify information unless legally required.
SECTION 12 – UNAUTHORIZED USE
You are prohibited from using the website or its content for the following purposes:
(a) to violate applicable laws or regulations;
(b) to incite others to unlawful acts;
(c) to infringe the rights of Glamstadt or others;
(d) to harass, insult, or defame individuals;
(e) to spread false, misleading, or deceptive information;
(f) to distribute malware or harmful software;
(g) to collect personal data without consent;
(h) to conduct spam, phishing, or scraping activities;
(i) to use the website for immoral or offensive purposes;
(j) to circumvent or manipulate security measures.
We reserve the right to restrict or terminate access for persons who violate these rules.
SECTION 13 – DISCLAIMER OF LIABILITY AND LIMITATION OF LIABILITY
We do not guarantee that the website or its services will always be uninterrupted, secure, or error-free.
All services and products are provided "as is" and "as available" without any express or implied warranty.
Glamstadt, its employees, partners, and affiliated companies are not liable for direct, indirect, incidental, or consequential damages arising from your use of the website or its products.
Where local laws limit liability, the minimum permissible limits apply.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Glamstadt, its affiliates, employees, and agents harmless from any third-party claims arising from your breach of these terms, violations of laws, or infringement of third-party rights.
SECTION 15 – SEVERABILITY CLAUSE
If any part of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in effect. Any invalid clause will be enforced to the extent permitted by law.
SECTION 16 – TERMINATION
You may terminate this agreement at any time by ceasing to use the website.
If you violate these terms, we may immediately suspend your access without prior notice.
All obligations incurred prior to termination remain valid.
SECTION 17 – ENTIRE AGREEMENT
These terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Glamstadt.
Failure to enforce any part of these terms does not constitute a waiver of rights.
SECTION 18 – APPLICABLE LAW
These terms are governed by German law.
SECTION 19 – CHANGES TO THE TERMS OF USE
The current version of these terms is always available on this page.
Glamstadt reserves the right to change or replace parts of these terms at any time. Continued use of the website after updates constitutes acceptance of the revised terms.
SECTION 20 – RETURNS AND REFUNDS
We want you to be completely satisfied with your purchase at Glamstadt.
If something does not meet your expectations, you can easily return your order.
Return period
You have 60 days from the delivery date to request a return.
Requirements
For a successful return, the items must:
- must be unused
- must be in original condition
- must be returned with complete original packaging
We charge no restocking fees – our policies are as transparent as our service.
How to start a return
Simply contact us at support@glamstadt.com and please include your order number.
Our team will explain every step to you.
Please note:
- Return shipping costs are the responsibility of the customer.
-
We recommend tracking your shipment to ensure your package arrives safely to us.
Exchange
If you would like to exchange an item, please let us know directly when you contact us. We are happy to help you find the right choice.
Refund
Once we have received and inspected your return, the refund will be processed within 7 business days via your original payment method.
Your bank or payment provider may require a few additional days to complete the payment.
Any questions left?
You can reach us anytime at support@glamstadt.com.
We are here to make your experience with Glamstadt as pleasant as possible.
SECTION 21 – CONTACT INFORMATION
Company Name: Glamstadt
Address: 38 Kowloon City Rd, To Kwa Wan, Hong Kong
Email: support@glamstadt.com
Follow @glamstadt and let your style set the tone.
Thank you for choosing Glamstadt, where style, creativity, and self-expression come together.