Privacy Policy

At Glamstadt, we believe that protecting your privacy is an essential part of excellent service. This privacy policy explains how we collect, use, and protect your personal data when you visit our website at http://glamstadt.com/ visit, place an order, or contact our customer service. By using our website, you agree to the practices described below. If you do not agree with this policy, please refrain from using our services.

Who we are

Company Name: Glamstadt
Address: 38 Kowloon City Rd, To Kwa Wan, Hong Kong
Email: support@glamstadt.com

Follow @glamstadt and let your style set the tone.

Data we collect

When you visit or interact with our website, we may collect the following information:

  • Technical data such as your IP address, browser type, device information, and time zone settings.
  • Personal details you provide when placing an order, including your name, email address, phone number, delivery address, and payment information.
  • Information you voluntarily provide when contacting us for support or general inquiries.

How we use your data
We process your personal data to:

  • To correctly process and deliver your orders.
  • To communicate with you and provide customer support.
  • To ensure website security and prevent fraudulent activities.
  • To personalize your shopping experience and improve our services.
  • To send you updates, promotions, or newsletters if you have chosen to receive them.

Sharing your data
Your data is only shared with trusted service partners who help us operate efficiently, including:

  • Payment processing providers.
  • Shipping and logistics companies.
  • Technology and marketing service providers like Shopify.
    We never sell, trade, or rent your personal data to third parties.

Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:

  • To save your preferences and shopping cart details.
  • To improve the speed and performance of the website.
  • To display content and offers tailored to your interests.
    You can manage or disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

Your Rights
You have the right:

  • To access and review the personal data we have stored about you.
  • To request the correction or deletion of your data.
  • To restrict or object to the processing of your data.
  • To receive a copy of your data in a portable format.
  • To withdraw your consent at any time, for example by unsubscribing from promotional emails.

To exercise your rights, please contact us at support@glamstadt.com

Privacy for children
Our products and services are designed for adults. We do not knowingly collect or process data from individuals under 18 years of age. Should such data be inadvertently submitted, it will be deleted immediately.

International data transfers
If you reside in Germany, please note that your data may be processed or stored outside Germany, including in countries such as the United States, by our trusted partners like payment gateways or logistics providers. We ensure that all international data transfers are secure and comply with applicable data protection regulations.

Data security and retention
We take the protection of your data seriously. Your data is securely stored and retained only as long as necessary for the following purposes:

  • To fulfill your orders and provide ongoing services.
  • To comply with legal requirements.
  • To resolve disputes and enforce our agreements.

Updates to this policy
From time to time, we may revise this privacy policy to reflect changes in our practices or legal requirements. The latest version is always available on the Glamstadt website. We recommend checking it regularly to stay informed.

Contact us
If you have any questions about this privacy policy, please contact us using the following details:

Company Name: Glamstadt
Address: 38 Kowloon City Rd, To Kwa Wan, Hong Kong
Email: support@glamstadt.com

Follow @glamstadt and let your style set the tone.

Thank you for choosing Glamstadt. Your trust means everything to us, and we are committed to protecting your privacy while providing you with a smooth and stylish shopping experience.