Right of withdrawal

We want you to be completely satisfied with your purchase at Glamstadt.
If something does not meet your expectations, you can easily return your order.

Return Period

You have 30 days from the delivery date to request a return.

Requirements

For a successful return, the items must:

• be unused
• be in original condition
• be returned with complete original packaging

We charge no restocking fees – our policies are as transparent as our service.

How to start a return

Simply contact us at support@glamstadt.com and provide your order number.
Our team will explain every step to you.

Please note:

• Return shipping costs are borne by the customer.

• We recommend tracking your shipment to ensure your package arrives safely to us.

Exchange

If you would like to exchange an item, please let us know directly when you contact us. We are happy to help you find the right choice.

Refund

Once we have received and inspected your return, the refund will be processed within 7 business days via your original payment method.
Your bank or payment provider may require a few additional days to complete the payment.

Any questions?

You can reach us anytime at support@glamstadt.com.
We are here to make your experience with Glamstadt as pleasant as possible.