Shipping policy

At Glamstadt, we believe that shopping for fashion and lifestyle items should be just as enjoyable as wearing them. That’s why we have designed our shipping process to be effortless, transparent, and reliable – so your order arrives as beautifully as it left our studio.

We offer free shipping within Germany, Austria, Switzerland, Canada, United Kingdom, United States, and Australia, meaning there are no hidden fees – only your carefully selected items delivered straight to your doorstep. Every order is hand-packed with care and attention to detail before leaving our warehouse.

Processing time: Preparing orders usually takes 1–3 business days before shipping.
Transit time: Delivery typically takes 3–7 business days after shipping.
Total delivery time: In most cases, your order arrives within 4–10 business days.

Our daily cutoff time is Monday to Saturday at 5:00 PM (GMT+01:00) Central European Time (Berlin). Orders placed after this time will be processed the next business day.

We work exclusively with trusted courier services such as DHL, FedEx, and UPS to ensure safe and timely delivery. Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your package every step of the way.

We always strive for on-time delivery, but due to factors beyond our control, such as weather conditions or courier service disruptions, delays may occasionally occur. In such cases, our team will keep you updated until your package has safely arrived.

If you have any questions or need assistance regarding your delivery, our customer support team is happy to help. You can reach us anytime at support@glamstadt.com

Thank you for choosing Glamstadt – where style and comfort go hand in hand, from checkout to delivery.